Aftersales Performance Consultant
United States
Full Time
2 weeks ago
Visa Sponsor
Key skills
LeadershipCollaborationSales
About this role
Role Overview
- Deliver hands-on After Sales consulting within dealerships
- Analyze dealership operations to identify root causes
- Develop, implement, and track clear action plans
- Achieve buy-in from dealership leadership
- Drive implementation of service processes to improve customer retention and loyalty
- Support Audi Genuine Parts performance
Requirements
- 10+ years of dealership experience
- Previous Service Manager or Parts Manager experience
- Strong DMS proficiency
- Strong understanding of dealer service and parts department processes
- Retail automotive or customer care experience required
Benefits
- Professional development opportunities
- Flexibility in work arrangements
- Collaboration with global teams