IT Support
Netherlands
Full Time
2 weeks ago
No Visa Sponsorship
Key skills
AndroidiOSLeadershipCommunication
About this role
Role Overview
- Provide onsite technical support for incidents and problem resolution
- Collaborate with global support teams and consult with local business leaders
- Drive local optimization and promote adoption of end-user technologies
- Analyze and resolve desktop computing environment issues
- Build and deploy hardware for new joiners
- Support Onboarding & Offboarding process
- Maintain local conference and meeting room equipment
- Assist with functional tasks to support end user service projects
- Consult with leadership to evaluate support requirements
Requirements
- 5-8 years of experience
- Excellent technical knowledge in Windows and Mac OS
- Microsoft Office Specialist (MOS) and/or Microsoft 365 certified
- Familiarity with iOS and Android devices
- Excellent knowledge on IT Ticketing Systems, especially Service Now
- Knowledge on SCCM and Intune
- Basic Network Skills
- ITIL certified (Preferred)
- Excellent communication skills in English and local language (if applicable)
- Strong customer service orientation
- Organized, adaptable, and collaborative team player
Tech Stack
- Android
- iOS
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements