Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals.
Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.
Foster collaboration by assisting with the training of newer Field Service Engineers.

Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience.
Minimum of 1 year of experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
Ability to travel – 100% within assigned territory with additional support outside territory as required.
Limited overnight travel.
Hold a current valid driver’s license and good driving record over the last three years.
Must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.).
Must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
Must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.

Associate Field Service Engineer – Territory: New England States

Key skills