Analyzes and evaluates user requests for server and technical operations, services, and support.
Assists in the developing comprehensive policy and procedure documents for the open systems server infrastructure.
Assists other department teams with IT server management functions including configuration, operations, installation, maintenance, and performance tuning of all server hardware and software.
Monitors daily performance of systems and informs management of the status of the systems relative to previously established performance guidelines.
Performs technical duties assigned, as a member of department team(s) to enhance function and availability of the open system server environment.
Possesses knowledge of the strategic planning process in order to effectively maintain successful server management processes consistent with goals and objectives.
Researches and implements server components including software, hardware, security, administration, policies, and procedures.
Updates reporting mechanisms based on progression of projects.

Bachelor’s degree in Business, Computer Science, Management Information Systems, or related field. In lieu of degree, at least five (5) years of equivalent experience will be considered.
Minimum three (3) years’ direct experience with server support and implementation to include maintaining and supporting, operating systems and client server-based applications.
Solid level knowledge and experience with operations and procedures including configuring, tuning, monitoring, securing, and managing server software and hardware.
Experience managing and maintaining IIS Web Server platform, application pools, and SSL certificates.

Tuition reimbursement.
Club Blue, a free, onsite gym to encourage exercise.
Green Leaf Grill and Green Leaf Grill Express, onsite restaurants in Little Rock that promote healthy eating.
Incentives for wellness education and exercise

Systems Administrator – Windows

Key skills