Provides oversight and direct leadership on multiple concurrent projects/programs of varying size
Influences and leads large-scale change initiatives
Key contributor in developing financial realization measures
Plans and coordinates closely with LOB/function managers and subject matter experts
Works closely with, and provides direction to technology leads to support program needs
Ensures that program activities are on a path to deliver benefits realization
Installs an appropriate risk management plan for the program
Ensures collaboration across LOBs with key functional partners in the implementation of initiatives
Proactively challenge the performance of current systems and processes and identifies risks and develops solutions.

Bachelor’s degree in a relevant field, or an equivalent combination of education and work experience
Ten years progressive related experience in either a consulting, project management or process improvement related role
Strong skills and experience in issue resolution, influencing team members and other stakeholders, conducting difficult negotiations and managing to stringent timelines for project deliverables
Demonstrated superior understanding of business and technology organization, resources, priorities, needs and policies
Demonstrated leadership in the implementation of complex programs and projects
Ability to bring clarity to ambiguous assignments
Demonstrated strong verbal and written communication skills
Superior working knowledge of business matters, finance, planning, and forecasting

Client Profitability Program Manager

Key skills