Customer Service Associate – Email and Chat Support

Role Overview

• Deliver exceptional customer service via email and chat
• Adaptability to fast-paced environments
• Handle customer inquiries with empathy and patience
• Maintain high attention to detail and accuracy

Requirements

• 1–2 years of non-voice (email and chat) customer service experience
• Strong oral and written communication skills
• Proficiency in Microsoft Office applications
• Flexibility to work in voice, non-voice, or blended programs
• Ability to work independently and reliably with minimal supervision

Benefits

• Work-from-Home PLUS model
• Positive and encouraging culture
• Performance-driven environment
• Opportunities for growth