IT Enterprise Applications Engineer – Zuora, NetSuite at GitLab

Administer and configure NetSuite and Zuora Revenue to support GitLab business processes and compliant system operations.
Translate business needs into technical requirements, workflows, customizations, and application changes that improve process efficiency.
Partner with Finance, business systems peers, and other stakeholders to ensure applications are functioning as designed and meeting operational needs.
Support SOX-compliant change management, including documentation, governance, and adherence to data, security, and legal guidelines.
Manage inbound integrations and data flows between enterprise systems, including troubleshooting issues across the ERP and revenue systems landscape.
Contribute code, customizations, and integrations in development environments using GitLab SDLC practices and internal engineering standards.
Conduct code reviews and support maintainable, well-documented technical delivery aligned with team guidelines.
Run small projects and contribute to team planning for new features, process improvements, and system roadmap decisions.

Experience administering enterprise applications in a SaaS environment, with hands-on ownership of configuration, support, and operational reliability.
Working knowledge of NetSuite, including data objects, workflows, custom fields, custom forms, and the broader integration landscape.
Working knowledge of Zuora Revenue, including revenue rules, POB templates, SSP allocations, accounting treatments, and support for revenue close and reconciliation activities.
Ability to troubleshoot system issues, data exceptions, and upstream or downstream integration problems across business applications.
Understanding of finance and accounting processes, especially Procure to Pay, Record to Report, and related enterprise workflows.
Familiarity with SOX controls and experience supporting compliant change management and audit walkthroughs.
Ability to use GitLab and apply clear documentation, code review, and software development lifecycle practices in technical work.
Strong collaboration, prioritization, and self-management skills, with openness to candidates who bring transferable experience from related systems or business application environments.

IT Enterprise Applications Engineer – Zuora, NetSuite