Research, evaluate, and use AI tools to rapidly ideate and prototype product concepts for user validation — helping us get lightweight versions in front of users faster
Participate in user research sessions, developing an understanding of who our users are, what tasks they're trying to accomplish, and what gets in their way
Assist in building out our user research program — including organizing and categorizing user feedback by product and user type, and helping track insights from sources like support tickets, surveys, and user interviews
Contribute to design system and style guide work, supporting visual and interaction consistency across products
Collaborate with the UX Team Lead, product managers, and engineers to validate ideas early and often
Document research findings and prototype iterations, and help communicate UX recommendations across the team
Other tasks and responsibilities as assigned

Currently enrolled in an undergraduate program in HCI, UX Design, UI Design, User Research, or a related field
Genuine interest in AI/ML and hands-on experience with AI tools (e.g., ChatGPT, Copilot, Gemini, or similar)
Familiarity with prototyping tools such as Figma or similar
Strong communication skills with the ability to clearly articulate design decisions and research findings to both technical and non-technical audiences
Curiosity about users and a genuine interest in understanding their needs, not just their behaviors
Self-starter mentality with a bias toward action and iteration
Must be authorized to work in the United States

Health (PPO, EPO, HSA), Dental & Vision Insurance eligibility starting from the first day of hire
$500 wellness card for Health Coverage Participants
401(k) with 4% Company Match, vested from the first day of hire
Flexible Spending Account (FSA) & Dependent Care Account (DCA)
Life Insurance
Bonding Leave
Paid Volunteering Program
Bonus eligibility
Paid Time Off (PTO) inclusive of vacation, personal and sick time
Paid Holidays
Wellness Program
Employee Engagement Activities
Professional Development Opportunities
Tuition Reimbursement
Student Loan PayDown Program
Employee Referral program
Employee Assistance Program

UX Intern – AI & Innovation

Key skills