IT Systems and Support Manager

Role Overview

• Manage network systems and IT support teams, ensuring high availability and performance
• Lead helpdesk and support operations for end users and external customers
• Serve as a subject matter expert (SME) for network and cloud architecture
• Oversee cloud systems (Azure) and enterprise infrastructure
• Participate in IT strategy, planning, and governance initiatives
• Coordinate and support IT projects and technical initiatives
• Ensure implementation of security best practices and compliance standards
• Troubleshoot and resolve complex network and system issues
• Manage vendors, systems, and infrastructure operations

Requirements

• 3+ years of IT management experience
• Strong experience with complex TCP/IP network configurations
• VLAN and Layer 3 switching
• Virtualized hardware and storage environments
• Experience managing enterprise network infrastructure and support teams

Tech Stack

• Azure
• Cloud
• Switching
• TCP/IP

Benefits

• Flexible work from home options
• Background check and drug screening required (HireRight)