Provide technical and operational support for tax engine configuration, process automation, and reporting
Optimize tax workflows, ensuring compliance, and delivering accurate reporting for client engagements
Collaborate with internal teams and clients to troubleshoot issues, implement solutions, and enhance tax technology processes
Configure, test, and maintain tax engines and ERP systems for client projects
Automate tax processes and reporting workflows using data transformation tools and scripting solutions
Validate and process client data for accuracy and compliance with tax regulations
Work closely with customers to understand their needs, promote customer satisfaction, retention, and success
Review and analyze business process inputs, document variables and constraints, define prospective outcomes, and recommend solutions
Process and troubleshoot customer workflows using data transformation tools
Respond to client inquiries and provide support for tax engine functionality and process issues
Collaborate with team members to identify and implement process improvements
Provide break/fix resolution and ongoing tax solution maintenance to optimize efficiency and accuracy.

Bachelor’s degree in Accounting, Business, Information Systems, or related field required
1+ year of professional experience; internship or related exposure preferred
Proficiency in Microsoft Office (Excel, Word, PowerPoint); strong Excel skills preferred
Familiarity with tax engines (Vertex, Avalara, OneSource) and ERP systems (SAP, Oracle, Microsoft Dynamics)
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to manage multiple priorities and meet deadlines

Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation)
Company paid parental leave
Generous time off package
Multiple benefit plans, eligibility begins on day one of employment
Culturally focused on work/life balance, mental health, and the overall wellness of our employees

Tax Analyst, Tax Technology Support

Key skills