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Vision Expert – Field Service Engineer at Körber | JobVerse
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Vision Expert – Field Service Engineer
Körber
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Vision Expert – Field Service Engineer
Tokyo, Tokyo, Japan
Full Time
2 weeks ago
$7,000,000 - $9,000,000 JPY
No Sponsorship
Apply Now
Key skills
Communication
Sales
About this role
Role Overview
Performs evaluations on customer samples at designated locations in the Tokyo area, at customer premises, or at HQ in Germany depending on the case.
Sets up and dismantles evaluation kits if necessary.
May handle toxic materials depending on the sample. Protective measures must be applied.
Creates reports after evaluations, by consulting with counterparts at HQ as well as the Körber Japan Sales team.
Explains and discusses report contents with customers, either remotely or on-site, if required.
Performs installations, commissioning, validation support, troubleshooting, conversions, and maintenance.
Supports sales and project managers' activities, including attending customer meetings.
Reports duty documents (technical reports, customer complaints, etc.) to both external and internal parties.
Provides training to customers.
Communicates directly with peers at HQ for technical clarifications.
Attends internal training at HQ’s factory or customer premises as part of on-the-job training (OJT), in Japan or abroad.
Requirements
Completed vocational training in a technical field, preferably in mechatronics, image processing, electrical engineering, or information electronics.
Ideally holds a Bachelor’s or Master’s degree in physics or optical systems and has initial professional experience.
Possesses strong analytical skills and a structured, independent working style.
Demonstrates strong customer and service orientation along with excellent communication skills.
Native-level Japanese proficiency and very good written and spoken English.
Solid PC skills.
Willingness and ability to travel extensively within Japan and occasionally to HQ abroad for FAT and training.
High level of commitment and flexibility.
Experience as a vision expert or field service engineer in the pharmaceutical industry, particularly with inspection machines, is a strong plus.
Understanding of the pharmaceutical manufacturing industry (GMP, IQ, OQ, validation processes, etc.).
Ability to work independently as well as collaboratively within an international sales/service team.
Excellent communication skills and a strong work ethic.
Apply Now
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