Key skills
Communication
About this role
Role Overview
- Elicit, analyze, and document business and functional requirements for telecom systems and projects.
- Act as a bridge between business stakeholders and technical teams, ensuring clear communication and alignment.
- Analyze and improve end-to-end telco processes.
- Translate business needs into user stories, process flows, and functional specifications.
- Participate in solution design discussions and validate proposed technical solutions.
- Facilitate workshops, stakeholder interviews, and requirement sessions.
- Ensure traceability of requirements and manage changes throughout the project lifecycle.
- Collaborate with QA teams to define test scenarios and acceptance criteria.
- Support UAT (User Acceptance Testing) and ensure solutions meet business expectations.
- Identify risks, dependencies, and opportunities for process optimization.
- Contribute to digital transformation and system migration initiatives within telco environments.
Requirements
- 10+ years of experience as a Business Analyst, with strong exposure to the telecommunications industry.
- Proven experience in process mapping and improvement identification, leading small scale workstreams with a record of successful adoption of the process.
- Understand applied business practices in more than one of the following: Telecommunications, Broadband, Communications.
- Possess Blue Planet Product technology knowledge as well as industry and business process knowledge: Telecommunications, Broadband, Communications, planning, pricing, etc.
Benefits
- We value your time and lifestyle preferences, so you can choose whether you want to work entirely remotely or from our offices in Cluj-Napoca, Oradea and Bucharest.
- Access to learning through our internal platform
- Percipio.
- Private health insurance is provided by Medicover.
- Work from home fixed monthly budget.
- A monthly budget you can use to purchase flexible benefits through the Edenred Benefit platform.
- Sports benefit: We encourage you to have a healthy lifestyle. We'll reimburse you within budget for your favorite sporting activity: whether it's football, climbing, gym or other sports.