Plan, organize, and oversee the registration process for all Florida Realtors Events.
Own cross-departmental coordination by establishing clear processes and communication pathways with Communications, Marketing, IT, Public Policy, Education, and Leadership teams to ensure events are aligned in messaging, logistics, and deliverables.
Use Asana and other project management tools to track timelines, deadlines, deliverables, dependencies, and approvals for all events and meetings.
Master all Meeting Services functions including logistics, room sets, food & beverage coordination, audiovisual needs, vendor sourcing, signage requirements, and internal customer support to contribute to smooth department operations.
Host and manage high-visibility virtual sessions including statewide Zoom events, member forums, leadership briefings, and committee meetings—ensuring professionalism, technical readiness, and participant ease.
Manage relationships with external partners including registration vendors, technology providers, venues, and temporary staff—ensuring strong contract performance, accountability, and service excellence.
Contribute to post-event evaluations by gathering metrics, feedback, and lessons learned—then helping translate them into actionable improvements.
Develop deep operational knowledge of all recurring Florida Realtors events—Annual Convention & Trade Expo, Great American Realtor Days, Leadership Retreats, Governance Meetings, and more—to serve as a reliable support and backup to the Director and colleagues.
Identify and implement process improvements through technology enhancements, automation opportunities, attendee experience upgrades, and workflow efficiencies.
Serve as a strategic partner to the Director of Meeting Services, providing analytical insights, supporting department-wide planning, and contributing recommendations that enhance efficiency, member experience, and event impact.
Requirements
Bachelor’s degree in hospitality management, communications, business administration, or related field required.
Minimum of 5 years of progressive experience in event planning and logistics; experience in association or nonprofit settings a plus.
Proven track record managing large-scale conferences, meetings, or corporate events.
Experience negotiating vendor contracts and managing budgets effectively.
Proficiency with Microsoft Office Suite; experience with event management systems or CRM databases is preferred.
Experience with IMIS Association Management System, ChatGPT, and or Asana Project Management Software is a plus.
Exceptional organizational, communication, and problem-solving skills.
Ability to manage multiple projects simultaneously with high attention to detail and follow-through.
Strong interpersonal skills with a customer-service mindset and professional demeanor.
Flexibility regarding evolving job duties and expectations.
Ability to understand processes and how they can evolve.
Have the technical skill to learn critical software applications.
Represent Meeting Services with professionalism when interacting with members, vendors, internal teams, and senior leadership.
Champion a calm, solutions-oriented demeanor in high-pressure or fast-paced environments, modeling professionalism in interactions with staff, members, and leadership.
This role requires occasional pre-planned (advance notice) travel throughout Florida for on-site event management.
This role requires occasional pre-planned (advance notice) work on evenings, weekends, and extended hours during major events or conference periods.
This role requires the ability to lift at least 30 pounds and assist with event setup as needed.
Benefits
Rewarding 401k plan with 6% company match, fully vested
Free medical insurance for you as an employee
Availability of dental, vision, FSA, disability coverage, company-paid life insurance, EAP, and more
Flexible work environment
Generous paid vacation days, sick days, and 9 company holidays
Vacation buy-back plan
Opportunities for ongoing education
Possible $5,000 grant on the purchase of your first home