Training Specialist

Role Overview

• Conduct training sessions for the RCM department including Accounts Receivable, Registration, Cash Management, and Customer Service.
• Assist with the maintenance of course curriculum for all RCM functions.
• Collaborate with Education & Development Manager to implement measures for training effectiveness.
• Participate in and conduct company training programs.
• Complete administrative tasks such as scheduling training sessions and maintaining documentation systems.
• Work with leadership to address specific training needs.

Requirements

• Healthcare industry experience preferred.
• Ideal candidate will have experience with professional physician practices in an independent or hospital setting.
• AthenaIDX (formerly known as Centricity Business) experience preferred.
• Knowledge of RCM for physician practices preferred.
• One to three years of individual and team training experience.
• Basic knowledge of Windows, Power Point, Word and Teams or similar programs required.
• Strong communication skills are necessary to produce and deliver quality training programs.
• Basic utilization of Microsoft Word, PowerPoint, Outlook, and Teams.

Benefits

• This position is eligible for a quarterly bonus.
• Bonuses are not guaranteed and are awarded based on company and individual performance.