Key skills
BIPower BISales
About this role
Role Overview
- Provide multichannel, multi-product support to business partners and GRs (WhatsApp, email, and phone).
- Monitor and ensure delivery of operational metrics and defined workflows.
- Record and update system controls to track requests and their indicators.
- Deliver quality service and monitor the partner's journey/experience.
- Develop and disseminate communications to partners about the sales and post-sales processes.
- Organize, develop, and deliver technical training.
- Participate in partner development initiatives.
Requirements
- Bachelor's degree (completed).
- Proficiency with Microsoft Office.
- Knowledge of Power BI (desirable).
- Knowledge of payroll-deductible loans (consigned credit) (desirable).
Benefits
- Hybrid work model (3 days in the office and 2 days remote).