Associate Director, Medical Information

Role Overview

• Responds to unsolicited medical requests regarding Gilead products from HCPs, members of the public, and internal Gilead colleagues.
• Responses are provided in a timely manner using approved scientific response documents, up-to-date literature support, and other resources.
• Uses scientific and MI expertise to drive strategic initiatives and empower Gilead partners, HCPs, and patients to enable timely, informed decisions and improved patient outcomes.
• Performs appropriate medical review for promotional and/or medical materials.
• Prepares global scientific resources in collaboration with local affiliate teams.
• Identifies, reports and records adverse events and product complaints in a timely manner in accordance with SOP.
• Contributes to development of GMI strategy and represents GMI cross-functionally.
• May lead department-wide and/or global projects, initiatives, and product launches.
• Develop and maintain a deep knowledge of product, disease state and competitor landscape for assigned therapeutic area.
• Respond to unsolicited requests for medical and scientific information regarding Gilead products and documents in the request handling system.
• Research and collaborate with cross-functional colleagues to address complex requests.
• Create, update, and participate in review, quality check and approval of MI response documents.
• Collaborate with affiliate MI and relevant internal partners who may include medical affairs, development, regulatory, global patient safety and operations, commercial, to manage global response topics and content.
• Prepare and approve data on file to support response documents and complex requests.
• Maintain document repository with routine review of approved documents for new data from regulatory updates, scientific conferences, up-to-date literature searches, proactive literature surveillance, or newly published materials.
• Understand the needs and preferences of internal and external partners and customers.
• Review and provide analysis of MI databases for trends, customer insights and data gaps to guide content development and prepare customer interaction reports to share with internal stakeholders.
• Participate and support MI booths at scientific congresses.
• Serve as liaison for department specific training for new staff members, cross-functional colleagues and vendors, as required.
• Contribute to departmental strategic initiatives by supporting key activities within the TA, including product launches, labeling updates, patient engagement etc.
• Execute and drive global MI initiatives and actions in a timely way to advance the provision of MI to improve patient care.
• Identify, report and record adverse events and product complaints in a timely manner in accordance with SOP.
• Serve as department SME for one or more product(s) or TA.
• Build and cultivate relationships with appropriate functions.

Requirements

• 10+ Years with BS/BA OR 8+ Years with MS/MA or MBA
• Experience in MI preferred or comparable experience within a healthcare/clinical environment required
• Experience in the pharmaceutical industry or a MI vendor required
• Experience in conducting medical/promotional reviews required
• Excellent written, verbal and interpersonal communication skills, and the ability to work well in multidisciplinary teams, across geographies
• Ability to create and clearly communicate scientific data for different audiences
• Knowledge of applicable regulatory and legal requirements for the provision of MI in the pharmaceutical environment
• Ability to analyze and evaluate clinical, biomedical and scientific data
• Demonstrates Gilead’s core values and Leadership Commitments
• Has a strong attention to detail, excellent project management and problem-solving skills
• Previous experience with problem-solving and project management preferred.

Benefits

• paid time off
• company-sponsored medical, dental, vision, and life insurance plans
• discretionary annual bonus
• discretionary stock-based long-term incentives