Generate and distribute invoices to customers as per contractual commitments.
Communicate with customers to request payment and accurately record received payments in our accounting system.
Actively reconcile payments and resolve any discrepancies promptly.
Update client accounts based on payment or contact information.
Manage customer email queue and respond to internal team requests regarding billing and collections.
Work with the sales and customer experience teams to resolve any customer billing escalations.
Collaborate with the accounting team to identify and reserve for bad debt appropriately.
Establish and nurture robust relationships with clients to address billing inquiries proactively and facilitate prompt payments.

Junior Accounts Receivable Specialist

Key skills