Key skills
LeadershipProject ManagementCommunicationCollaborationPresentation Skills
About this role
Role Overview
- Maintenance of a territory caseworker assignment
- Ongoing maintenance of the assigned projects
- Monitoring Protocol adherence and documentation in case files (electronic and hard files)
- Database use and accuracy of information collected
- Client consultations and working sessions in collaboration with the manager or in the manager’s absence
- Identification of training needs based on monitoring
- Participation in onboarding of new staff with the manager
- Identification of needs for modification of program database, protocols, and current processes
- Daily client project communications
- Assistance and backup to the manager
- Client reporting
- Reporting all Adverse Events to assigned units/departments
- Other duties and tasks as assigned
Requirements
- Post-secondary education or equivalent in a related discipline
- RN/RPN license an asset
- Minimum of 3 years’ experience in the healthcare, pharmaceutical or biotechnology industry (or similar)
- Advanced knowledge of pharmaceutical distribution industry
- Strong business and financial acumen
- Strong analytical and mathematical skills
- Strong communication, both internally and externally, as well as interpersonal and leadership skills
- Effective organizational skills and attention to detail
- Ability to consistently meet deadlines and multitask
- Excellent problem-solving skills; ability to resolve issues effectively and efficiently
- Ability to work independently and in a team environment
- Adaptability to change and to learn new skills as required
- Excellent presentation skills
- Strong proficiency in Microsoft applications (Outlook, Word, Excel, Access, Internet Explorer, PowerPoint)
- Bilingualism (French/English) is an asset
- Project management experience is an asset
Benefits
- Comprehensive suite of benefits focusing on physical, emotional, financial, and social wellness
- Support for working families including backup dependent care, adoption assistance, infertility coverage, family building support, and behavioral health solutions
- Paid parental leave and paid caregiver leave
- Variety of training programs and professional development resources
- Opportunities to participate in mentorship programs and volunteer activities