Home
Jobs
Saved
Resumes
Senior Operations Analyst at Experian | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Senior Operations Analyst
Experian
Remote
Website
LinkedIn
Senior Operations Analyst
São Paulo, São Paulo, Brazil
Full Time
2 weeks ago
Visa Sponsorship
Apply Now
Key skills
SQL
BI
Power BI
SQL Server
Leadership
About this role
Role Overview
Monitor and analyze performance indicators (KPIs) related to collections operations and payment methods;
Structure projects and processes;
Develop critical analyses of operational efficiency, financial impact, aging, recoveries and performance deviations;
Create and maintain recurring reports, controls and dashboards;
Support leadership in preparing management and executive presentations, providing a clear interpretation of results, trends and risks;
Analyze variances, trends and indicator gaps, supporting the definition of action plans;
Work in partnership with operational, financial and risk teams, connecting data to process realities;
Contribute to the standardization and governance of the department's indicators;
Support continuous improvement initiatives based on quantitative and qualitative analyses.
Requirements
Bachelor's degree completed (Business Administration, Economics, Accounting, Engineering, Information Systems or related fields);
Experience with payment methods (credit card, debit, acquiring, payment gateways, sub-acquiring);
Experience with chargebacks, disputes and card brand (card network) rules;
Knowledge of the dunning process (collections workflow);
Strong critical data analysis skills and attention to detail;
Organized, with a sense of priorities and ability to meet deadlines;
Advanced level in Excel and Power BI for analysis, controls and reporting;
Intermediate level in SQL Server for data extraction and analysis.
Tech Stack
SQL
Benefits
Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities
Apply Now
Home
Jobs
Saved
Resumes