Provide AMS support for Workday HCM, including Compensation and Absence business processes
Own and resolve HCM, Compensation, and Absence support tickets, including analysis, configuration updates, testing, and deployment
Engage proactively with clients to understand issues, provide recommendations, and communicate solutions clearly
Support Compensation cycles (merit, bonus, eligibility updates) and Absence processes as part of ongoing operations
Perform Workday release impact analysis and support regression testing for supported modules
Collaborate with AMS leads and internal teams to ensure timely resolution and adherence to SLAs
Maintain strong client rapport, acting as a trusted functional advisor
Support documentation, knowledge transfer, and continuous improvement initiatives

Workday HCM certification – mandatory
1–4 years of experience supporting or implementing Workday HCM, preferably in an AMS or post‑production support model
Functional experience in Compensation and/or Absence, including configuration, testing, and issue resolution
Strong understanding of HCM business processes, eligibility rules, and downstream impacts
Experience handling production issues, enhancements, and client queries in a structured support environment
Excellent communication skills with the ability to engage confidently with client stakeholders
Willingness to work with flexible timings to support global clients

medical, dental, and vision coverage to employees and dependents
401(k) plan with a generous employer match
employee stock purchase plan
generous Paid Time Off policy
paid parental leave and adoption assistance
Wellness Program supporting employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops

Workday AMS Consultant – HCM, Compensation & Absence

Key skills