Senior Product Manager – Hybrid Cloud, Modern Applications

Role Overview

• Execute the product vision, strategy, and roadmap for the hybrid cloud infrastructure control plane
• Align product goals with RBC's broader TI strategy and objectives.
• Prioritize features and initiatives based on customer needs, business impact, and technical feasibility.
• Shape the internal product practice by identifying enhancements and developing new processes
• Act as the primary liaison between technical teams (Cloud Engineering, Governance, Operations, Delivery) and business stakeholders.
• Lead discovery sessions to gather customer requirements and collaborate with Engineering Leads to ensure alignment with technical deliverables.
• Facilitate cross-team collaboration to address dependencies and unblock issues.
• Oversee the end-to-end delivery of hybrid cloud solutions, ensuring adherence to requirements, timelines, budgets, and quality standards.
• Manage the product backlog, including defining acceptance criteria to facilitate clear epics, and user stories
• Build and prioritize work to enhance baseline metrics of organizational objectives and key results
• Identify opportunities to enhance the usability, stability, and security of hybrid cloud platforms.
• Ensure operational readiness by defining SLIs, SLOs, and incident management processes.
• Collaborate with Cloud Operations and SRE teams to maintain platform reliability and scalability.
• Develop and maintain comprehensive documentation, including user guides and runbooks.
• Support the development of regulatory evidence to demonstrate compliance with RBC standards

Requirements

• Proven experience in product management, with a focus on cloud infrastructure, platforms, or related domains.
• Strong understanding of Software Development and Delivery cycles, with experience in hybrid cloud technologies, including Kubernetes, OpenShift, and Azure-AKS and AWS-EKS platforms.
• Experience with Agile methodologies (Scrum, Kanban, SAFe) and Agile practices, including backlog management, estimation, sprint planning
• Excellent communication and stakeholder management skills.
• Ability to analyze complex technical and business problems and deliver innovative solutions.
• Familiarity with DevOps practices, CI/CD pipelines, and infrastructure as code (e.g., Terraform, Ansible).
• Hands-on experience working alongside Kubernetes cloud platforms or platform engineers (Nice-to-Have).
• Knowledge of security and compliance frameworks for cloud platforms (Nice-to-Have).
• Experience with cost management and optimization in cloud environments (Nice-to-Have).
• Familiarity with monitoring and observability tools (e.g., Splunk, Dynatrace) (Nice-to-Have).
• Background in financial services or other highly regulated industries (Nice-to-Have).
• Certifications in cloud technologies (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert) (Nice-to-Have).
• Understanding of RBC’s internal compliance requirements such as navigating Archer, LASS and IAM principles (Nice-to-Have).

Tech Stack

• Ansible
• AWS
• Azure
• Cloud
• Kubernetes
• OpenShift
• Splunk
• Terraform

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Opportunities to do challenging work, including leveraging AI and SRE principles to drive innovation and operational excellence