Contribute to the long-term strategy and roadmap for the ServiceNow platform
Provide architectural guidance and insight on new and complex projects
Lead the implementation of high-profile projects, such as the HRSD (HR Service Delivery) module implementation
Oversee and support integrations within ServiceNow, covering multiple data types
Drive AI enablement initiatives within the ServiceNow platform
Ensure the stability and performance of critical business processes on the platform, including providing support for maintenance and KLO work
Handle operational catalog item changes and manage update sets
Serve as a SME to identify and resolve root causes of issues with existing functionality
Work with senior developers and other engineers to focus on long-term strategy and large project efforts
Provide guidance, knowledge sharing, and mentorship to other teammates.
Requirements
Extensive experience as a ServiceNow Developer or Senior Developer (e.g., 5+ years)
Deep technical knowledge of the ServiceNow platform and related processes
Proven ability to offer solutions and support troubleshooting for complex issues
Strong technical and architectural knowledge
Eagerness to learn, take on new projects, and contribute innovative solutions
Excellent problem-solving skills with a methodical approach to understanding business needs before developing solutions
Experience with ServiceNow modules such as HRSD, BCM, FSM, ITSM, Integration Hub, and App Engine Studio is highly desirable
Strong commitment to DaVita’s core value of Service Excellence.
Tech Stack
ITSM
ServiceNow
Benefits
Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.