Lead end-to-end design for RMS product areas, from discovery through delivery, across multiple workstreams
Define and evolve experience direction for complex workflows (e.g., routine authoring, configuration, execution)
Translate highly structured, operational logic into intuitive, usable systems for both corporate users and restaurant teams
Partner closely with Product, Engineering, and Research to align on priorities, scope, and success metrics
Reframe ambiguous or poorly defined problems into clear design opportunities
Drive consistency and scalability through contribution to shared patterns, frameworks, and systems
Facilitate cross-functional alignment through workshops, critiques, and clear storytelling
Identify gaps in current product or process and introduce improved approaches, tools, or interaction models
Influence design and product decisions across teams through strong rationale, user insight, and business context

5+ years of product design experience in complex, system-driven environments
Proven ability to lead design for a product area or set of features independently
Strong experience solving ambiguous, multi-stakeholder problems with no clear precedent
Demonstrated ability to connect design decisions to user needs and business outcomes
Experience collaborating deeply with Product and Engineering to ship end-to-end solutions
Strong communication skills with the ability to influence cross-functional partners
Experience designing for operational, enterprise, or workflow-heavy systems (e.g., SaaS, logistics, compliance tools)
Familiarity with systems involving roles, permissions, configurations, or rule-based logic
Experience contributing to or evolving design systems and scalable UX patterns
Track record of improving product quality through new frameworks, interaction models, or process improvements
Experience working on products that balance global standardization with local flexibility

Senior UX Designer

Key skills