Key skills
GoSaaSSalesforceCRMAgileProject ManagementCommunication
About this role
Role Overview
- Lead end-to-end SaaS implementations (planning, execution, go-live, hypercare).
- Manage project timelines, deliverables, and milestones.
- Drive project governance, including risk and issue management.
- Collaborate with consultants, solution architects, and technical teams.
- Facilitate client calls, workshops, and stakeholder updates.
- Deliver executive-level reporting and presentations.
- Manage scope changes, competing priorities, and escalations.
Requirements
- 6–10+ years of experience in Project Management / Implementation roles.
- Proven track record delivering enterprise SaaS implementations end-to-end.
- Experience managing:
- Cross-functional teams (consultants, technical teams, architects)
- Client stakeholders and executive communication
- Strong experience in:
- Risk mitigation and issue resolution
- Multi-project management and prioritisation
- Experience working in Agile or hybrid delivery environments.
- Proficiency in:
- Microsoft Project (or equivalent)
- Excel (tracking, reporting)
- PowerPoint (presentations)
- NICE-TO-HAVE
- Experience with EHSQ, compliance, or safety/quality systems.
- Background in regulated industries (e.g. manufacturing, energy).
- Familiarity with Salesforce or CRM tools.