Own day-to-day administration and ongoing support of our People Technology systems.
Configure and maintain workflows, business processes, security roles, integrations, dashboards, and reports.
Translate business requirements into scalable system solutions aligned with operational needs.
Identify and implement automation opportunities to improve efficiency and user experience.
Lead system upgrades, releases, and feature adoption activities.
Support user acceptance testing (UAT) and validate system changes prior to deployment.
Design, build, test, and maintain system integrations between Workday and internal/external platforms (e.g., payroll, benefits, ATS, finance systems).
Develop and maintain inbound and outbound integrations using appropriate tools (e.g., Workday Studio, EIB, APIs, web services, or middleware platforms).
Troubleshoot integration errors and implement enhancements to improve reliability and performance.
Monitor integration performance and resolve data discrepancies in partnership with stakeholders.
Ensure data integrity, system controls, and compliance with internal policies and regulatory requirements.
Manage security roles and access governance across platforms.
Conduct regular audits and system health reviews to maintain system performance.
Partner with People Partners, Talent Acquisition, Payroll, IT, and Finance to gather requirements and implement system enhancements.
Communicate system updates, changes, and impacts to stakeholders.
Serve as primary operational contact for People Technology vendors, managing support cases and routine escalations.
Develop and maintain documentation, SOPs, and knowledge resources including data mapping logic and technical specifications for integrations.
Stay current on HR technology trends and recommend enhancements aligned with People & Culture operational needs.
Requirements
Bachelor’s Degree in Business Administration, Human Resources, or Information Systems, or other related discipline; or equivalent combination of education and experience
5+ years of experience in HRIS, People Technology, or HR Operations with hands-on configuration experience.
Demonstrated experience administering and configuring Workday, including building integrations (required).
Demonstrated experience designing, building and supporting Workday integrations (e.g., EIB, Core Connectors, Studio, APIs, web services).
Strong understanding of data mapping, file transfer protocols (SFTP), and API-based integrations.
Ability to read and interpret technical documentation and integration specifications.
Workday certification preferred
Experience with Greenhouse ATS.
Experience supporting HR service delivery tools or conversational AI platforms (e.g., LeenaAI or similar).
Experience gathering business requirements and translating them into functional system solutions.
Experience leading functional-level system projects or enhancements.
Working knowledge of data governance, system security frameworks, and compliance principles.
Experience collaborating cross-functionally in a matrixed environment.
Strong analytical, problem-solving, and project coordination skills with high attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Benefits
Annual bonus based on company and individual performance