Senior Associate, People Technology

Role Overview

• Own day-to-day administration and ongoing support of our People Technology systems.
• Configure and maintain workflows, business processes, security roles, integrations, dashboards, and reports.
• Translate business requirements into scalable system solutions aligned with operational needs.
• Identify and implement automation opportunities to improve efficiency and user experience.
• Lead system upgrades, releases, and feature adoption activities.
• Support user acceptance testing (UAT) and validate system changes prior to deployment.
• Design, build, test, and maintain system integrations between Workday and internal/external platforms (e.g., payroll, benefits, ATS, finance systems).
• Develop and maintain inbound and outbound integrations using appropriate tools (e.g., Workday Studio, EIB, APIs, web services, or middleware platforms).
• Troubleshoot integration errors and implement enhancements to improve reliability and performance.
• Monitor integration performance and resolve data discrepancies in partnership with stakeholders.
• Ensure data integrity, system controls, and compliance with internal policies and regulatory requirements.
• Manage security roles and access governance across platforms.
• Conduct regular audits and system health reviews to maintain system performance.
• Partner with People Partners, Talent Acquisition, Payroll, IT, and Finance to gather requirements and implement system enhancements.
• Communicate system updates, changes, and impacts to stakeholders.
• Serve as primary operational contact for People Technology vendors, managing support cases and routine escalations.
• Develop and maintain documentation, SOPs, and knowledge resources including data mapping logic and technical specifications for integrations.
• Stay current on HR technology trends and recommend enhancements aligned with People & Culture operational needs.

Requirements

• Bachelor’s Degree in Business Administration, Human Resources, or Information Systems, or other related discipline; or equivalent combination of education and experience
• 5+ years of experience in HRIS, People Technology, or HR Operations with hands-on configuration experience.
• Demonstrated experience administering and configuring Workday, including building integrations (required).
• Demonstrated experience designing, building and supporting Workday integrations (e.g., EIB, Core Connectors, Studio, APIs, web services).
• Strong understanding of data mapping, file transfer protocols (SFTP), and API-based integrations.
• Ability to read and interpret technical documentation and integration specifications.
• Workday certification preferred
• Experience with Greenhouse ATS.
• Experience supporting HR service delivery tools or conversational AI platforms (e.g., LeenaAI or similar).
• Experience gathering business requirements and translating them into functional system solutions.
• Experience leading functional-level system projects or enhancements.
• Working knowledge of data governance, system security frameworks, and compliance principles.
• Experience collaborating cross-functionally in a matrixed environment.
• Strong analytical, problem-solving, and project coordination skills with high attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Benefits

• Annual bonus based on company and individual performance
• Generous benefits package