About this role

Provide application support for SAP Vendor Invoice Management and SAP Central Invoice Management (CIM) across multiple business units and company codes.
Troubleshoot and resolve incidents related to: invoice ingestion, OCR extraction and validation errors, invoice status issues, workflows, approvals, and exception handling.
Conduct root cause analysis and implement sustainable fixes in accordance with SLAs and ITIL processes.
Provide on-demand support during critical business periods.
Configure and support invoice processing definitions in SAP Central Invoice Management, including: invoice and processing service types, business rules and validations, and workflow and approval configurations.
Support improvements and change requests related to efficiency, compliance, and automation of invoice processing.
Collaborate with ABAP and integration teams.

Experience with S/4HANA and SAP Activate
Fluent English
More than 5 years of experience in SAP application support, with a strong focus on Vendor Invoice Management.
Hands-on experience supporting SAP Central Invoice Management (CIM) in a production environment.
Familiarity with ITSM tools.

SAP VIM Consultant

Key skills