Key skills
SaaS
About this role
Role Overview
- Serve as the trusted first point of contact for UK employees and managers on all people matters — from day-to-day questions to complex ER situations.
- Partner with managers at all levels, including those based outside the UK, to help them navigate UK employment law and manage their teams effectively.
- Lead employee relations cases — performance, conduct, absence, grievance — with confidence and sound judgment, escalating where appropriate.
- Drive annual People programs including performance reviews, compensation cycles, and engagement surveys.
- Maintain accurate HRIS records and ensure compliance with UK and EU data regulations.
- Take an active role in rebuilding a positive, connected office culture — this means showing up, getting involved, and being a visible and trusted presence.
- Lead the day-to-day running of the UK office: supplies, vendors, visitors, health and safety.
- Organize in-office events and team moments that bring people together in a hybrid environment.
- Provide basic HR coordination for employees in France and Germany.
- Partner with the Eastern Europe HR Manager for coverage and regional consistency.
- Contribute to policy documentation, compliance tracking, and regional HR projects.
Requirements
- 4+ years of HR generalist or advisory experience, ideally in a fast-paced, distributed environment.
- Strong, practical knowledge of UK employment law — you’re the person managers call when things get complicated.
- The interpersonal range to build genuine trust with employees while also coaching and challenging managers.
- Enough resilience and optimism to walk into a room that needs an energy shift and actually move the needle.
- Comfort operating solo in country — you don’t need someone looking over your shoulder, and you know when to escalate.
- Strong organizational skills and attention to detail without losing sight of the people side of the work.
- Experience with HRIS systems and confidential data handling.
- CIPD Level 5 or above (preferred).
- Background in a PE-backed or high-growth SaaS environment (preferred).
Benefits
- UK Pension Scheme
- Private medical and dental insurance
- Health & Wellness Reimbursement Program
- Unpaid sabbatical leave
- Educational Resources
- Career & Personal Development Program
- Various discount programs (i.e. travel, virtual exercises classes, etc.)
- We are a merit-based company with many opportunities to learn, excel and grow your career!