Own and drive high-impact analytical problems across Care, from problem definition through execution and recommendation
Translate ambiguous business questions into structured analytical approaches and clear, actionable insights
Lead deep-dive analyses into care operations, patient journeys, and provider workflows to identify inefficiencies and opportunities
Define and own core Care metrics and KPI frameworks, ensuring consistency and alignment across teams
Build and scale dashboards, reporting, and data foundations to support both operational and strategic decision-making
Partner with Analytics Engineering to improve data models, data quality, and accessibility of Care data
Proactively surface insights that influence prioritization and inform cross-functional roadmaps
Communicate complex findings clearly to diverse audiences, including senior stakeholders, and drive data-informed decisions
Act as a trusted partner and subject matter expert across Care, Clinical, Operations, Product, and Engineering
Mentor other analysts and contribute to raising the bar for analytical rigor, best practices, and team impact

8+ years of experience in analytics, data science, or a related quantitative field
Proven ability to own complex, ambiguous problems and drive measurable business impact
Expert SQL skills, including working with large datasets and writing optimized queries
Strong experience with data modeling and collaboration with data / analytics engineering (e.g., dbt)
Advanced experience with BI tools (e.g., Looker), including building scalable dashboards and defining shared metrics
Proficiency in Python or R for data analysis (e.g., pandas, statistical analysis)
Strong business acumen and ability to connect insights to operational and strategic decisions
Demonstrated ability to operate independently, prioritize effectively, and execute in ambiguous environments
Excellent communication skills, with the ability to translate complex analyses into clear, actionable recommendations
Experience partnering cross-functionally and influencing stakeholders at multiple levels

Competitive salary & equity compensation for full-time roles
Unlimited PTO, company holidays, and quarterly mental health days
Comprehensive health benefits including medical, dental & vision, and parental leave
Employee Stock Purchase Program (ESPP)
401k benefits with employer matching contribution
Offsite team retreats

Staff Analyst, Care

Key skills