Responsible for directing community engagement practices, facilitating and planning Member and Community Advisory Panels.
Collaborating with contracted medical and ancillary service providers, Federally Qualified Health Centers, Social Service Agencies, and care managers.
Linking our membership to services and supports critical to the improvement of health outcomes.
Representation of members’ interest, including input in policy development, planning and decision-making.
Interviewing, hiring, mentoring, evaluating, coaching and managing performance for team of Community Engagement Specialists.
Responsible for engagement in community boards and committees such as the Community Health Worker Network.
Works directly with the Equitable Population Health Leadership team to drive outcomes aligned with larger organizational goals.

Must reside in Michigan and can travel within Wayne and Macomb County.
Bachelor’s degree.
Two (2) or more years of previous experience in healthcare or health plan marketing, community engagement or member/patient outreach.
One (1) or more years of formal leadership experience.
Skilled in planning, project management, community engagement and development, and resource mobilization.
Understands the fundamentals of effective community engagement specific to Medicaid members, including those with behavioral health needs and varied health literacy.
Proven knowledge and understanding of how to remove barriers to care in the Medicaid population.
Exercises professional judgment and demonstrates strong facilitation, conflict management and consensus building skills.
Ability to prioritize, organize, and coordinate multiple projects simultaneously.

Health insurance
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Many other opportunities

Senior Community Management Professional

Key skills