Manage all aspects of card logistics, including placing card printing orders and stock management to guarantee cards availability at all times.
Working hand in hand with logistics vendors to ensure timely delivery of cards while adhering to delivery goals and quality standards.
Create and improve operational processes to ensure CC ops readiness by scalable processes and agile resolution of issues on the card delivery process.
Settle and pay logistics and card manufacturing invoices issued by our vendors.
Ensure bug resolution and product improvements needed related to the product are properly requested (written communications with Product team, add tickets in Jira in English) and implemented.
Perform customer research as needed working along with our Branding and UX team.
Drive post-mortem reports and share visibility with stakeholders.
Manage tester's devices inventory.

Bachelor's degree in Economics, Management, Finance or a related field.
2+ years of relevant experience working in Operations, Logistics, Customer service, or Project Management creating and improving operational processes
Outstanding organization, detailed oriented, problem-solving orientation, analytical and structured communication skills.
Strong technology skills (Google Suite or Office, especially Excel, etc.).
Ability to analytical thinking, interpret and use data to guide strategic and operational decisions.

100% Company-funded health insurance for employee and immediate family
Company-funded employee life and disability insurance
Paid vacation days, unlimited sick leave
$2,000 USD annual Co-working Travel perk
$2,000 USD annual Professional Development perk
Phone finance, headphone benefit, home office equipment allowance and wellness perks
Catered lunches

Growth Analyst

Key skills