Assist with onboarding new team members, including document collection and data entry into HR systems
Maintain and update employee records, ensuring accuracy and compliance (licenses, certifications, training, etc.)
Support payroll processing by reviewing timecards, identifying discrepancies, and preparing reports
Generate and submit internal KPI and compliance reports
Conduct interviews with candidates while representing the company professionally
Respond to employee inquiries related to payroll, HR policies, and scheduling
Track employee training completion and continuing education requirements
Prepare invoices and assist with payment processing for services and vendors
Handle administrative tasks such as answering calls, routing inquiries, sending documents, and managing paperwork
Ensure employee data is clean, organized, and audit-ready
Provide general administrative and operational support across HR and payroll functions

Previous experience as a Virtual Assistant or in HR, payroll, or administrative roles is preferred
No medical degree or license required

Basic requirements

Strong English communication skills (spoken and written)
Relevant work experience in HR, admin, payroll, or similar roles
Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
Must be available for video meetings with your camera on (when needed)

Technical requirements

Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

HR & Payroll Specialist

Key skills