Key skills
R
About this role
Role Overview
- Customer support via email
- Customer support via WhatsApp
- Respond to technical questions in YouTube comments
- Customer registration
- Submit requests for posting authorization
- Monitor support activities at events
- Customer support by phone and via social media (Facebook, Instagram)
- Assist R&D in testing and developing new products (modules, wiring harnesses) and features
- On-site technical support (track / in-person)
- Technical reference in the area
Requirements
- Completed Technical or Higher Education in a related field
- Advanced knowledge of electronic fuel injection and engine operation
- Intermediate/advanced English
- Knowledge of general automotive mechanics
- Knowledge of general automotive electrical systems
- Knowledge of automotive wiring harnesses
- Differentials
- FT Education training
- Advanced Spanish proficiency
- Fluent English
- Experience in customer service
- Experience tuning and configuring programmable ECUs
- Knowledge in automotive mechanics, combustion engines and motorsport
- Advanced proficiency in English or Spanish with strong reading, writing and conversational skills
Benefits
- Health plan
- Take care of your health with our Doctor Clin or Unimed health plan
- All necessary equipment and resources to perform the job
- Flexible hours
- a more flexible time-compensation system
- Corporate restaurant
- Our facilities include a staff restaurant for employees on on-site and hybrid schedules
- Meal allowance
- We provide a meal allowance
- Health and wellness support
- Financial assistance for physical activities
- Transportation/Fuel voucher
- Transportation voucher or, if the employee opts for private transport, the benefit is converted to a fuel voucher
- Life insurance
- financial support and funeral assistance in difficult times
- Professional development
- As part of the company's expansion, employees are encouraged to develop; the company financially supports courses required for professional growth
- Language courses
- Support for language development (English, Spanish or other strategic languages). 50% reimbursement of the monthly fee paid, limited to R$130.00 per month
- Product purchases
- Purchase FuelTech products with a special employee discount
- PLR (Profit Sharing)
- Based on annual company targets achieved
- Leisure area with games for relaxation
- Rest room with poufs
- An environment that fosters and encourages development and high performance