About this role

The Implementation Analyst will be responsible for implementing the system with our clients
Ensure the client's commercial process is followed and tracked directly within the tool
Conduct practical, personalized training sessions
Host Q&A sessions and make account adjustments
Create support materials and provide close follow-up to drive system adoption.

Strong verbal and written communication skills
Ability to organize and manage multiple tasks
Sense of urgency, ability to prioritize, and ownership mindset
Discipline
Empathy and ease in interacting with different types of clients
Teaching ability to explain concepts clearly and adapt to different user profiles
Proactivity in problem solving
Interest in and willingness to learn about technology, processes, and business
Ability to work in a team and collaborate with other departments
Strategic analysis and logical reasoning
Good writing skills and clarity in communication
Intermediate Excel
Degree in Business Administration, Engineering, Marketing, or related fields

Junior Implementation Analyst

Key skills