About this role

Own and articulate the product vision and strategy for ServiceNow HRSD Lifecycle Events.
Conduct market research, platform benchmarking, and trend analysis to identify best practices and new capabilities in employee lifecycle automation.
Define and maintain a multi‑year product roadmap aligned to enterprise HR priorities, compliance requirements, and the broader ServiceNow platform strategy.
Lead demand management, ensuring transparent and outcome‑driven prioritization across global HR stakeholders.
Translate product strategy into epics, features, and a prioritized product backlog for HRSD Lifecycle Events.
Stay current on ServiceNow HRSD and Lifecycle Events capabilities, releases, roadmaps, and best practices.

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience) and a minimum of 10 years prior relevant experience, including 5 as a Product Manager.
Hands-on experience with ServiceNow HR Service Delivery, preferably including Lifecycle Events.
Strong understanding of product management practices, including roadmap planning, prioritization, and value measurement.
Proven ability to perform business analysis, write high-quality requirements, and support delivery teams.
Experience working in Agile or hybrid delivery models.
Excellent communication and stakeholder management skills.

ServiceNow Product Manager – HRSD Lifecycle Events

Key skills