About this role
Role Overview
- Accurately review, classify and index incoming documents according to established guideline and workflows.
- Ensure data accuracy and completeness prior to system entry to maintain high-quality administrative records.
- Monitor queues, prioritize workloads, and process documents within required turnaround times.
- Identify and escalate discrepancies, missing information or document issues to appropriate teams.
- Maintain compliance with data privacy, confidentiality, and recommending solutions.
- Proficiently manage all support tasks
Requirements
- Bachelor’s Degree or equivalent administrative experience in a related field.
- Cross-trained in all Admin Advantage worktypes
- Proficient in MS Office and Admin Advantage systems, including AWD, Manuconnect, ESC Web, and CII.
Benefits
- Health insurance
- Flexible work arrangements
- Professional development
- Wellness programs