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Business Rules Analyst at Manulife | JobVerse
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Business Rules Analyst
Manulife
Website
LinkedIn
Business Rules Analyst
Canada
Full Time
2 weeks ago
$59,100 - $98,500 CAD
Visa Sponsorship
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Key skills
AI
Generative AI
Jira
Confluence
Agile
Kanban
Communication
Critical Thinking
About this role
Role Overview
Translate business requirements, policies, and operational workflows into clear and structured business rules for use within a generative AI platform
Design, build, and maintain rule logic that supports AI-driven decision-making, content generation, workflow automation, and data transformation
Partner with business stakeholders, Product Owners, and SMEs to define, validate, and refine rule logic
Conduct end-to-end testing of business rules to ensure accuracy, scalability, consistency, traceability, and alignment with business intent
Collaborate with QA teams to support test case development, scenario creation, and acceptance criteria
Analyze model outputs, rule performance, and business feedback to identify improvements and optimize existing rule sets
Maintain detailed documentation, including rule definitions, dependencies, version history, and rationale
Ensure adherence to compliance, audit, privacy, and AI governance standards
Support implementation of new processes or system enhancements by coordinating rule integration, validation, and testing
Contribute expertise to cross-functional projects involving workflow adjustments, system configuration, or data mapping
Requirements
2–3 years of relevant business experience (Group Benefits, Eligibility, Payroll, Insurance, or similar)
Experience translating business requirements into functional specifications or rule sets
Understanding of system analysis, workflow design, business logic, and user acceptance testing (UAT)
Strong analytical skills, including attention to detail and critical thinking
Demonstrated ability to influence stakeholders and collaborate across functions
Excellent communication, facilitation, and documentation skills
Experience working with project methodologies (AGILE preferred)
Experience with Adeptia or similar integration/mapping platforms (preferred)
Familiarity with JIRA, Confluence, and Kanban boards (preferred)
Experience with JSON creation, editing, or troubleshooting for rule logic or configuration (preferred)
Knowledge of ABL file structures, client notes, and/or vLoad processes (internal asset)
Exposure to generative AI systems that convert natural language into code or rule logic (preferred)
Experience performing data transformations (string manipulation, concatenation, date formatting, mathematical operations) (preferred)
Understanding of how rules integrate across partners or downstream systems (preferred)
Experience in a System Specialist role or similar technical configuration environment (preferred)
Benefits
Health, dental, mental health, vision insurance
Short
and long-term disability insurance
Life and AD&D insurance coverage
Adoption/surrogacy and wellness benefits
Employee/family assistance plans
Retirement savings plans (including pension and global share ownership plan with employer matching contributions)
Financial education and counseling resources
Generous paid time off program including holidays, vacation, personal, and sick days
Full range of statutory leaves of absence
Apply Now
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