Billing and Follow-up Representative II – Hospital Medical Billing Follow-up, Variance

Role Overview

• Performs the day-to-day billing and follow-up activities within revenue operations
• Serves as a member of the billing and follow-up team responsible for billing and follow-up of government and non-government accounts
• Provides training and guidance to lower level colleagues
• Documents claims billed, paid, settled, and follow-up
• Identifies and escalates issues affecting accurate billing and follow-up activities
• Communicates with appropriate hospital departments to clarify billing discrepancies
• Investigates overpayments, underpayments, credit balances and payment delays
• Prepares special reports to document follow-up services
• Assists in the training and education of Billing and Follow-up Representative I colleagues

Requirements

• High school diploma or Associate's degree in Accounting or Business Administration or related field
• Minimum of three (3) or more years' of direct experience and relevant knowledge of revenue cycle functions and systems
• Experience in a complex, multi-site environment preferred
• Hospital medical billing follow-up
• variance
• commercial payors experience highly desirable
• Experience with the Epic medical billing system needed
• Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
• Completion of regulatory/mandatory certifications and skills validation competencies preferred
• Excellent verbal and written communication and organizational abilities
• Strong interpersonal skills
• Accuracy, attention to detail and time management skills
• Ability to work independently