Analyst, Workday Configuration

Role Overview

• Participate in functional projects and support configuration activities for Workday’s Payroll, Absence, and Time Tracking, Scheduling product suite
• Work independently and resolve complex Workday bugs impacting global / regional level workforce
• Support day-to-day business operations to troubleshoot issues and develop configuration fixes
• Ensure thorough documentation of requirements, conceptual design, and end-to-end processes
• Collaborate with team members and other functional teams (e.g. People & Culture)
• Actively participate in discovery sessions with stakeholder(s) and/or project sponsor(s)
• Demonstrate Workday configuration through the development of a proof of concept (prototype)
• Support configuration testing efforts executing testing for any new Workday features being adopted
• Support management on ad-hoc projects as required
• Assist in development of training materials and partner in change management efforts and organizational readiness
• Develop relationships with key stakeholders and customers in remote locations
• Maintain process controls to help design, implement and/or monitor operations as part of initial configuration/implementation and continuous improvement
• Participate in various process improvement projects, and assist in the process and system change implementations
• Support PMO efforts for Workday projects
• Understand and execute critical path activities and resolve or escalate issues as needed
• Deliver on project/process documentation as part of transition of support to operations

Requirements

• 3+ years of Workday operational or configuration experience in HR, Payroll, Time Tracking or Absence
• Experience in development and implementation of process and systems changes required
• Prior experience in multinational environment required
• Bachelor's degree in a business related field, or equivalent combination of training and work experience required
• Advanced skills in Microsoft Office suite of tools
• Fluency in business English
• Ability to gather and translate business requirements/technical solutions
• Proven ability to manage multiple tasks/activities and prioritize appropriately
• Strong technical aptitude and ability to learn quickly through instruction and self-training
• Proven analytical skills with strong attention to detail
• Passion for customer service
• Be solution oriented with the flexibility to work in a dynamic environment.

Benefits

• Thoughtfully curated benefits
• Tools to explore and grow