Conduct outbound calls to prospects from CRM pipelines and lead generation sources
Reconnect with past leads and customers who were not previously reached
Follow up consistently with leads through phone, email, and text messaging
Engage prospects in conversational outreach rather than aggressive sales tactics
Schedule appointments for the internal sales team when qualified prospects express interest
Update CRM records with call notes, statuses, and follow-up actions
Track outreach attempts and ensure consistent follow-up sequences
Maintain organized communication records across the client database
Reach out to past customers to inform them about new services, offerings, or promotions
Maintain regular communication to keep the company top-of-mind with prospects and existing clients
Provide daily activity updates including number of calls, contacts reached, and appointments scheduled
Coordinate with internal team members to ensure appointments and follow-ups are properly managed.

Prior experience in lead generation, appointment setting, or sales calling roles
Bilingual communication skills (English and Spanish)
Experience working with CRM systems (good to have)
Ability to maintain consistent call volume and follow-up discipline
Comfortable working in construction or home services industries
Professional phone presence and strong interpersonal skills.

Lead Nurturing, Appointment Setting Virtual Assistant

Key skills