Key skills
CommunicationCollaboration
About this role
Role Overview
- Develop, monitor, and implement innovative and goal-oriented return to work focused rehabilitation strategies for plan members
- Develop positive relationships through frequent communication and collaboration with plan sponsors, plan members, treatment providers and internal partners
- Vendor and budget management to ensure effective treatments are available for plan members
- Action daily administrative tasks such as responding to emails and telephone calls in a timely manner
- Demonstrate resiliency, emotional intelligence and compassion when communicating with plan members
Requirements
- Fully bilingual (French/English)
- A post-secondary diploma, CEGEP (DEC or DEP) or bachelor’s degree in a healthcare program
- Sound knowledge of Rehabilitation Industry Standards, disability insurance and medical terminology
- Excellent written and oral communication skills, with attention to detail and accuracy
- Confirmed ability to make meaningful decisions efficiently and optimally under tight deadlines
- Comfortable and skilled in handling both incoming and outgoing calls
- Excellent organizational and prioritization skills
Benefits
- health, dental, mental health, vision insurance
- short
- and long-term disability
- life and AD&D insurance coverage
- adoption/surrogacy benefits
- wellness benefits
- employee/family assistance plans
- retirement savings plans including pension and global share ownership plan with employer matching
- financial education and counseling resources
- generous paid time off including holidays, vacation, personal, and sick days