Accountable for communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members.
Ensure delivery of quality products and member experience solutions through collaboration with stakeholders to determine business needs.
Responsible for working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on the business strategy, goals, and objectives.
Translate this understanding into a clear vision for the bank agile team to inform the creation and prioritization of the bank agile team’s backlog of work.
Partner with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs.
Anticipate and solve complex issues using a data-driven approach to decision making including allocating funds and developing and tracking Objectives and Key Results (OKRs) that drive bank product success.
Deliver against bank agile team level OKRs.
Act as “voice of the end-user”.
Proactively seek customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace.
Own bank agile team backlog (grooming, prioritization, and refinement).
Responsible for maintaining a groomed backlog of user stories; works with the bank agile team to estimate story size and complexity.
Optimize the flow of value through the multi-bank agile team agile environment and progress towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and managing risks and issues.
Begin to take a strategic view and think proactively about the right way to meet objectives.
Act in service of the bank agile team's needs and goals; offer feedback on work-in-progress, clarify requirements, anticipate and remove roadblocks or impediments that may prevent the bank agile team from progressing on objectives and answers questions.
Look for opportunities for continuous bank agile team and process improvement. Make recommendations to leadership.
May lead functional bank agile teams or projects with moderate resource requirements, risk, and/or complexity.
Requirements
Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
Minimum 6 years’ experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
Advanced knowledge and demonstrated use of Process Engineering methodologies.
Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations.
Benefits
comprehensive medical, dental and vision plans
401(k)
pension
life insurance
parental benefits
adoption assistance
paid time off program with paid holidays plus 16 paid volunteer hours