Key skills
AgileLeadershipRisk ManagementOKRsDecision MakingCollaboration
About this role
Role Overview
- Accountable for communicating and driving the vision and strategy effectively to key stakeholders and Bank agile team members.
- Ensure delivery of quality products and member experience solutions through collaboration with stakeholders to determine business needs.
- Responsible for working closely with the Team-of-Teams Lead to assist in clarifying and driving alignment on the business strategy, goals, and objectives.
- Translate this understanding into a clear vision for the bank agile team to inform the creation and prioritization of the bank agile team’s backlog of work.
- Partner with Team-of-Teams Lead to define and clearly communicate acceptance criteria for output based on business requirements and customer needs.
- Anticipate and solve complex issues using a data-driven approach to decision making including allocating funds and developing and tracking Objectives and Key Results (OKRs) that drive bank product success.
- Deliver against bank agile team level OKRs.
- Act as “voice of the end-user”.
- Proactively seek customer feedback to learn and better understand their needs and requirements to ensure end user value is delivered to the marketplace.
- Own bank agile team backlog (grooming, prioritization, and refinement).
- Responsible for maintaining a groomed backlog of user stories; works with the bank agile team to estimate story size and complexity.
- Optimize the flow of value through the multi-bank agile team agile environment and progress towards objectives, goals, and commitments, while removing impediments, resolving conflicts, and managing risks and issues.
- Begin to take a strategic view and think proactively about the right way to meet objectives.
- Act in service of the bank agile team's needs and goals; offer feedback on work-in-progress, clarify requirements, anticipate and remove roadblocks or impediments that may prevent the bank agile team from progressing on objectives and answers questions.
- Look for opportunities for continuous bank agile team and process improvement. Make recommendations to leadership.
- May lead functional bank agile teams or projects with moderate resource requirements, risk, and/or complexity.
Requirements
- Bachelor’s degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
- Minimum 6 years’ experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line.
- Knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe).
- Advanced experience analyzing business requirements, process flows and use cases to identify opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
- Advanced knowledge and demonstrated use of Process Engineering methodologies.
- Working knowledge of applicable banking, regulatory, compliance policies including applicable laws, rules, and regulations.
Benefits
- comprehensive medical, dental and vision plans
- 401(k)
- pension
- life insurance
- parental benefits
- adoption assistance
- paid time off program with paid holidays plus 16 paid volunteer hours
- various wellness programs
- career path planning and continuing education