Senior Program Management Analyst – RN

Role Overview

• Serve as the primary point of contact for assigned clinical programs and external partners.
• Manage end-to-end program performance, health, and outcomes using defined metrics and service-level indicators.
• Apply RN clinical expertise to support program design, education, issue resolution, and operational decision-making.
• Act as escalation lead for complex or sensitive issues, facilitating resolution through professional and effective communication.
• Research, analyze, and interpret data to identify trends, perform root-cause analysis, and drive process improvement initiatives.
• Prepare and deliver presentations, reports, and program updates.
• Collaborate across matrixed teams, serving as a change agent in a dynamic environment.
• Ensure compliance with organizational policies, quality standards, and confidentiality requirements.

Requirements

• Active Registered Nurse (RN) license in state of residence.
• Bachelor’s degree in Nursing preferred.
• 2+ years of experience in program management, clinical operations, specialty pharmacy, or healthcare program support.
• Experience working with pharmaceutical manufacturers, HUB services, or healthcare partners preferred.
• Demonstrated experience managing escalations and complex stakeholder interactions.

Benefits

• Medical
• Vision
• Dental
• Well-being and behavioral health programs
• 401(k)
• Company paid life insurance
• Tuition reimbursement
• Minimum of 18 days of paid time off per year
• Paid holidays