Manage the entire customer experience. This includes appropriate product selection, accurate order entry, safely picking product, and safely loading customer vehicle.
Look for ways to maximize sales opportunities and encourage customer loyalty.
Adapt communication style to differing audiences in email, over phone, or in person.
Pick, prepare, and stage will call orders/shipping product.
Prepare customer backorders and put away other stock received.
Help with merchandising and perform showroom replenishment.
Perform inventory counts.
Learn and easily navigate through different computer systems for customer-facing and warehouse activities.
Perform housekeeping tasks to ensure branch appearance meets Grainger standards.
Agree to safety guidelines and comply with all process standards including wearing personal protective equipment.

Medical, dental, vision, and life insurance coverage available.
Access to up to 50% of your paycheck based on hours worked before payday.
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
PTO prorated for part-time depending on amount of hours.
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
Employee discounts and other benefits.
Safety shoes provided (where applicable).

Branch Sales Associate

Key skills