Supporting the Relationship Manager with oversight of client relationships
Performing daily cash application and position reconciliation
Performing daily and monthly tie-outs of underlying loan characteristics
Liaising with auditors, underwriters, CLO managers, private debt managers, and other parties involved
Assisting with global asset set up and maintenance
Performing trade and wire processing for daily trading activity
Strategize, recommend, and implement innovative ideas for improved daily workflows
Exposure across entire lifecycle of servicing loan clients including account setup, KYC procedures, global asset setup & maintenance, notice processing, warehouse reporting, CLO / Compliance Reporting & waterfall payments
Understanding and adhering to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite
Identifying risk-related issues needing escalation to management
Promoting an environment that supports diversity and reflects the M&T Bank brand.
Maintaining M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Completing other related duties as assigned.
Requirements
Bachelor’s degree and a minimum of 1 year relevant work experience with direct client contact, OR in lieu of a degree, a combined minimum of 4 years’ higher education and/or work experience, including a minimum of 1 years’ relevant work experience with direct client contact
Strong focus on customer service and satisfaction
Excellent verbal and written communications skills
Bachelor’s Degree in Finance, Business, Economics or Accounting (preferred)
Highly Proficient in Microsoft Office, SQL
Exceptional organizational skills with an attention to detail
Excellent interpersonal and analytical skills with a strong balance of qualitative and quantitative skills
Demonstrated ability to work as part of a team, as well as contribute on an individual basis
Familiarity with various loan products – Bi-Lateral ABL Facilities, SMAs, Private Funds, MM & BSL CLOs, Business Development Companies
Professional work experience at CLO Trustee, Loan Agent/Bank, Middle Office Provider or CLO Manager
System / Application experience
Clearpar, Solvas/CDO Suite, SEI, Wall Street Office, LoanIQ
Tech Stack
SQL
Benefits
Full medical & dental benefits
Heath Savings & Flexible Spending Accounts
Life/disability insurance
Generous paid time off (PTO) plus 11 paid holidays and an option to buy additional PTO
401(k) match at 5% with options for Roth and discretionary employer contributions