Servicing members with past due consumer, commercial, or real estate loans
Supporting, constructive, and empathetic communication with members through various channels
Finding solutions that resolve delinquent loan status
Performing independent research to assist in delinquency resolution
Validating financial responsibility for a loan and completion of documents required for delinquency resolution

High School Diploma or Equivalent
Minimum of one (1) year of experience collecting secured or unsecured consumer loans
Minimum of one (1) year of experience with personal computer and word processing/spreadsheet software (MS Office Suite)
Must be bondable
Two or four-year degree from an accredited college or university (preferred)
Two (2) years’ experience collecting auto and or real estate collateralized consumer loans (preferred)
Six (6) months of banking and/or financial institution experience (preferred)
Experience with loan modifications (preferred)
Bilingual in English and Spanish (preferred)

Part Time Collector, Bilingual English/Spanish

Key skills