Provide field service support for ANDRITZ White Liquor Plant (WLP) equipment, including lime kiln diagnostics, alignments, maintenance, inspections, and troubleshooting.
Develop expertise in analysis tools and software used for kiln diagnostics.
Promote and present ANDRITZ WLP products and services, with emphasis on lime kilns and related equipment.
Collaborate with customers to identify, justify, and develop upgrade and service projects.
Collaborate with Service Account Managers to strengthen customer relationships and develop upgrade and service opportunities.
Identify market needs and support the development of new products and services.
Manage labor crews for turnkey shutdown services when required and provide advisory field service support when crews are not onsite.
Communicate and coordinate effectively with customers at all organizational levels.
Demonstrate strong project management skills, including schedule, budget, quality control, and customer satisfaction.
Build effective working relationships with global product teams, particularly in Finland.
Requirements
Bachelor’s degree in Mechanical or Chemical Engineering (or equivalent), or 3+ years of relevant experience in sales, equipment design, project execution, product management, maintenance, or pulp and paper mill operations.
Experience with lime kilns or recausticizing systems is a plus.
Design/drafting experience (e.g., AutoCAD) is a plus.