Facilitate the day-to-day administrative requirements of the various HR Systems (e.g., Workday, ServiceNow)
Activities to include maintenance of user profiles (systems access and security) and system tables (adds/changes/deletes)
Assist in the review, testing and implementation of HR system upgrades or patches
Collaborate with functional and technical staff to coordinate application of upgrade or fix
Provide support for HR colleagues by researching and resolving HR System problems, unexpected results, or process flaws
Perform scheduled data audits to identify and resolve data discrepancies and recommend solutions or alternate methods to avoid recurrence
Perform mass data uploads into Workday utilizing EIB processes and maintaining EIB template library
Write, maintain, and support a variety of documentation for HR Technology including business process workflows, user guides and knowledge articles
Work with other internal resources to develop user procedures and guidelines and documentation
Work with HR Technology Management to develop and ensure training materials are in place for new hires

1-2 years HR Technology/HRSC experience preferred with direct responsibility in the areas of HR systems administration or maintenance
Requires a bachelor’s degree in Business, Human Resources, or a closely related field
Aptitude for working with HRIS
Experience working with Workday, ServiceNow, Cornerstone, or SharePoint is an advantage, but not a requirement
Experience using problem solving methodologies and structured process analysis
Advanced level Microsoft Excel, PowerPoint, and Word skills
Ability to handle multiple and varied priorities simultaneously and deliver within defined deadlines
Strong analytical skills and attention to detail
Highly effective in a team environment

Junior HR Technology Administrator – Workday

Key skills