Home
Jobs
Saved
Resumes
Global Customer Service Director at Demant | JobVerse
JobVerse
Home
Jobs
Recruiters
Companies
Pricing
Blog
Jobs
/
Global Customer Service Director
Demant
Website
LinkedIn
Global Customer Service Director
France
Full Time
3 weeks ago
$60,000 - $80,000 EUR
No Sponsorship
Apply Now
Key skills
Mentoring
Sales
About this role
Role Overview
Lead and develop the customer service team
Oversee the integration of local teams into a consistently streamlined approach
Develop new SOPs and drive rollout of training on new processes
Improve the customer service experience and facilitate organic growth
Requirements
Bachelor’s degree in Business, Health, or Communications preferred
Minimum 5 years of managerial experience in a busy customer service or operational environment
Previous experience in the healthcare/medical field preferred
Proven experience building teams from the ground up, on an international or multi-site scale
Strong coaching, training and mentoring skills
Demonstrated experience leading transformation, change, or operating model transitions
Track record of working closely with commercial organizations (Sales, Marketing, Operations)
Strong multilingual capabilities
English & French required, additional European languages appreciated
Benefits
Permanent Contract
Full Time
Apply Now
Home
Jobs
Saved
Resumes