Responsible for monitoring and/or resolution of high dollar, high profile, escalated accounts
Ensures timely and accurate posting, adjustments, correspondence, and/or denials
Monitors, reviews and provides analysis of all assigned work queues, dashboards and watch lists
Demonstrates superior communication skills necessary for developing and maintaining positive professional relationships
Evaluates payer performance and payment trends
Facilitates, attends and/or participates in payer assigned meetings
Maintains professional growth and development through seminars, workshops, in-service meetings
Identifies payer specific trends and works with revenue cycle, clinical and corporate departments
Maintains strict adherence to department quality measures
Requirements
High School diploma or equivalent OR post high school diploma / highest degree earned
Five (5) years revenue cycle, accounting experience including registration, billing, collections, credits, refunds, customer service, banking, finance, managed care or related area