Senior Administrator – Financial Crime Prevention, Retail Operations

Role Overview

• Provide guidance and support across operational policies and controls to help mitigate financial crime risk.
• Review AML referrals and clarify requirements for processing teams, including those involving complex Trust and Company structures.
• Support servicing teams in maintaining appropriate AML controls and procedures.
• Contribute to the delivery of AML training and knowledge-sharing across the business.
• In the Team Manager’s absence, you may be required to deputise on technical matters and attend senior meeting.
• Conduct ongoing monitoring of existing clients, including politically exposed persons (PEPs) and those based in high-risk jurisdictions.
• Perform screening and detailed analysis relating to PEPs, sanctions, high-risk jurisdictions, and adverse media.
• Manage daily AML referrals from servicing teams relating to policy withdrawals, surrenders, reinstatements, assignments, and third-party payors, ensuring compliance with all relevant procedures.
• Provide clear, practical guidance to teams, acting as a point of escalation for complex or sensitive queries.
• Conduct annual reviews of AML procedures and identify opportunities to enhance controls, efficiency, and risk mitigation.
• Represent the Financial Crime Prevention team on projects and initiatives, contributing expertise to process improvements.
• Assist with delivery of AML refresher training and promote a strong compliance culture across teams.

Requirements

• Strong knowledge of the Isle of Man AML/CFT Code, FSA AML Handbook, and financial crime prevention (AML, fraud detection, investigations, sanctions).
• Practical KYC experience with individuals, companies, and trusts.
• Skilled in handling complex or sensitive AML cases.
• Excellent written and verbal communication.
• Organised, detail-oriented, and focused on quality.
• Uses initiative, sound judgement, and adapts well to change.
• Analytical, inquisitive, and effective at problem-solving.
• Customer-focused, delivering high-quality service.
• Works independently and as part of a team.
• Acts with integrity, accountability, and encourages ownership.
• Open-minded and ready to challenge the status quo.
• Ideally hold, or willing to work towards, a relevant qualification in Anti Money Laundering or Financial Crime.

Benefits

• Competitive salary.
• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover
• four times your salary.
• Free Car Parking, including electric car charging points.
• 28 days holiday a year plus bank holidays.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.
• Access to Private medical insurance.
• Virtual GP appointments.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.
• Flexible working.
• Free fruit on a Weekly basis.